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Tourist Customer Service Satisfaction (Advances in Tourism)
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ISBN: 9780415578042
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Tourism in Central Asia : Cultural Potential and Challenges
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Routledge Handbook of Hotel Chain Management
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Hotel Manager's Handbook : 189 Techniques for Achieving Exceptional Guest Satisfaction
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Surprise! The Secret to Customer Loyalty in the Service Sector
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The Routledge Handbook of Hotel Chain Management
by Ivanova, Maya, Ivanov, Stan...
ISBN: 9780367660109
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Tourism in Central Asia: Cultural Potential and Challenges
by Kantarci, Kemal, Uysal, Muz...
ISBN: 9781774633663